Open-source alternatives to ServiceNow ITSM

ServiceNow ITSM in the Customer service category. These are the open alternatives we recommend looking at.

GLPI

IT service desk and inventory tool for tickets, assets, licences and contracts.

GPL-3.0Strong copyleft

SaaS: YesClosed product: No

GitHub stars
6.4k
Deployment
Server
Login/SSO
SAML, LDAP

This is guidance, not legal advice (inte juridisk rådgivning). Check with a lawyer before deciding.

Sign in for more

  • Full licence analysis per use case (self-hosting, modifying, hosted service, AI use)
  • Save products to your own lists
  • Systemkarta: map the tools you already use (coming soon)
  • Personal help and AI advice (coming soon)
Sign in for free